Our repair network is operating normally but globally all Vehicle Manufacturers are experiencing issues around parts manufacturing which is creating shortages affecting all insurers and repairers across the country. As a result, this may affect how long it takes to get your vehicle into a garage for a repair and prolong the repair process itself. In addition, this same problem also restricts the availability of courtesy cars.
We understand this will be frustrating for you, but please be assured your vehicle will be booked in and repaired as soon as possible. If you have any questions throughout the repair journey, please access the FAQ page or check Evie our Virtual Assistant where most questions can be answered. Alternatively, please discuss with your repaireror the Vizion team via the Contact Us form in the Need Help section.
Did you know that the fastest way to solve most issues is online. Read our FAQ
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All accident damage repairs are covered by a Lifetime Guarantee.